Maintenance requests are often challenging for all landlords, and they can be especially tough for owners who are out of state. Obviously, when a tenant has an emergency at the property, the landlord wants to have it tended to immediately.
One thing we are able to do at Action Properties is to handle all maintenance requests quickly and effectively using our professional in-house maintenance team. They can address any emergency that arises at your property, and you won’t have to worry about coordinating any repair work. When a water heater bursts in the middle of the night, we have someone that can fix it immediately – even outside of normal business hours. One of the perks of in-house maintenance is that we have the ability to move quickly at the moment rather than having to wait until normal business hours.
How We Handle Maintenance Requests: Emergency Line 24/7
Tenants have access to an emergency phone line where they can call and get in touch with someone who can dispatch a member of our maintenance team immediately. This will help to minimize any damage to your property. This is crucial because when you have situations like a flood, the problem can escalate quickly, causing significant damage to your property. Having an in-house maintenance team allows someone to get there and assess the situation. Then, we can take whatever measures are necessary to fix the problem.
Working with Qualified Vendors and Contractors
When there’ s a repair or maintenance work that extends beyond our own capabilities, we have a reliable list of vendors we can call for help. We work with local, licensed, and insured vendors. This means that anyone who comes onto your property to fix a problem is 100% licensed. This is important to us and to you.
There are some landlords and even property managers who will hire people willing to work for drastically low prices because they aren’t licensed or insured. This may save you a little cash on the repair, but the amount it can cost you is staggering. If that uninsured worker gets hurt at your home, you’re liable for that .If they do terrible work and someone gets hurt, you’re liable for that as well. Don’t take the chance.
We work with licensed professionals because we want the assurance that they will do the best quality job possible on your property. We also expect them to stand by that work and to complete it properly the first time. We get the work done sooner and for better prices because of the volume of business we can give our vendors.
As an out of state landlord, it can be scary to think of maintenance issues arising at your property when you are so far away. We are out there to be sure any potential damage done to your property is minimized and addressed as quickly as possible. It’s one of the advantages to working with a professional property management company.
If you have any additional questions regarding our in-house maintenance team, please feel free to contact us at Action Properties.